billing@ as of 2009-03-09

Jan'09

192

203

377

779 (7)

Feb'09

136

292

454

21

916 (34)

Mar'09

24

46

20

62

41

65

59

317 (144)

support@ as of 2009-03-09

Nov'08

92

218

189

499 (0)

Dec'08

155

261

231

648 (1)

Jan'09

189

339

188

719 (3)

Feb'09

192

342

179

740 (27)

Mar'09

33

38

93

45

245 (69)

Meaning of fields

Month

not Moved

01 Explain / 01 Reception Answered

01 Waiting

02 Cash / 02 Phone Answered

02 Waiting

03 Account / 03 Service Answered

03 Waiting

Total (waiting)